Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

The Clinical Laboratory Department provides diagnostic services to all TRICARE-enrolled persons as well as other select individuals through the Army's Occupational Health program. The laboratory is accredited by the College of American Pathologist and the DoD Clinical Laboratory Improvement Program. On-site testing include:
  • Basic chemistry testing
  • Basic hematology testing
  • Urinalysis testing
  • Select serological testing.
Support services are provided by the Walter Reed National Military Medical Center.

Contact Us

Phone

301-619-7175

Hours

Monday–Friday
7:30 a.m. to 3:40 p.m.

Location

1434 Porter St. 
Frederick, MD 21702

Don't forget to keep your family's information up-to-date in DEERS.