Pharmacy

We process new prescriptions and refills at no cost for TRICARE covered medications for:

• Active duty service members
• Active duty family members
• TRICARE retirees and their family members. Patients enrolled in the Johns Hopkins plan are not eligible for the prescription medication benefit

Filling New Prescriptions

We fill prescriptions from both military and civilian providers.

Providers from Military Hospital & Clinics

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• You can activate the prescription(s) and wait, or
• You can come back later to pick them up.

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider:

• The provider can submit an electronic prescription to our pharmacy, or 
• You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option. Hard-copy prescriptions can take longer to process. Please expect longer wait times for written prescriptions.

• Pharmacy name: DoD FT Detrick Pharmacy
• NCPDP/NPI number: 1205242310

If you hand-carry a written prescription:
Check in at the Pharmacy kiosk. Follow the on-screen prompts to check in.

Activating New Prescriptions

There are multiple ways to activate your prescription.

Option 1: Fastest and Preferred

Scan the QR code, click the image below or go to DHA Pharmacy Q-Anywhere website at https://cxmlink.com/DHAMTF5701

Follow the prompts on your mobile device.
Note: Medications will be returned to stock 10 consecutive days (that includes weekends and holidays) after activation or refill request.

Option 2: In Person

Go to the main pharmacy at 1434 Porter Street. Then check in at the pharmacy kiosk. 

• Follow on-screen prompts to check in.
• To get text updates, you’ll need to enter your cell phone number.

Option 3: Call the Pharmacy

• Call 301-619-7175, option 2 to activate your new prescription.
• Processing times may vary based on pharmacy staffing and resources.

Option 4: Secure Messaging

Send a new prescription request to the pharmacy via secure messaging through the MHS GENESIS Patient Portal.

Requesting Prescription Refills

We have three ways to refill your prescriptions:

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.
• Select the medication(s) you want to refill.
• Follow the prompts to select where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you’re not a registered user, you’ll need to sign up first. Go to the MHS GENESIS Patient Portal website, click on the “activate account” option and follow the instructions.

Option 2: By Phone

• Call our pharmacy refill line at 301-619-7175, option 2, then option 1, then continue to follow prompts to select where you want to pick up your refills.
• If enrolled in text message alerts, you’ll get a text notification when your refills are ready to pick up.

Option 3: In Person

• It is mandatory to call in your refills prior to arrival.
• Sign into the Pharmacy kiosk to pick up your already called in refill(s). Processing time varies based on pharmacy staffing and resources.

Picking Up Your Prescriptions

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. You must also have proof of OHI/Form 2569 card if you are not the active-duty member. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID and DD Form-2569 (or photocopy, digital picture).

Main Pharmacy

Check in at the pharmacy kiosk to be placed in a queue. You'll be directed to a servicing window. Priority service is rendered to active duty service members in uniform. 

• Pharmacy Hours are Monday – Friday 8 a.m. to 4 p.m.
• Closed weekends, federal holidays, one training afternoon every month.

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm. If you want to dispose of unwanted or unneeded drugs We can assist you. Please check in or come to the Pharmacy window if no patients are present. Several exclusions apply. This includes:

• Syringes
• Needles 
• Liquids greater than 4 ounces

If a medication appears on the FDA Flush List, it may be disposed by flushing.

Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered  prescription drugs and supplies. The TRICARE Formulary lists:

• Which drugs are covered.
• Drug information and frequently asked questions.
• Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
• Medical necessity/prior-authorization requirements and link to forms.
  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy? 

Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.

A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.

A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.

What do I do if my medication is out of stock?

• Ask your provider if they can approve you to switch to an alternative medication.
• You can fill your prescription at a TRICARE network pharmacy or TRICARE Home Delivery. TRICARE copayments apply.
• Be sure to ask for the expected resupply date so you know whether to wait or seek another option

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.