UPCOMING CLOSURES: 
Tuesday, December 24
- Federal Holiday,
Wednesday, December 25
- Federal Holiday, Christmas
Wednesday, January 1, 2025 - Federal Holiday, New Year's Day

Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are available at your installation. The family support services team is your main point of contact for EFMP information.

They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources

The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office (TAO) Director at 1-888-777-8343 and choose the menu option for your overseas area.

What is an Exceptional Family Member?

An Exceptional Family Member is a Family member (child or adult) with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling.

Enterprise EFMP

Soldiers and families can log in to the Enterprise EFMP system at https://efmp.army.mil/EnterpriseEFMP.  Please don’t wait for your next change of station to update key information.

E-EFMP is a secure, digital platform that streamlines enrollment and assignment coordination, and makes family support access easier.  The system’s online form saves data and case files to the Cloud (on-demand availability), which reduces paperwork and administrative hurdles while safely storing information during every household move, deployment, and rotation. 
E-EFMP addresses the most common problems with the legacy system: transparency, timeliness of updates, potential impacts to the assignments process, and adds program execution consistency across the Army.

Now, through E-EFMP, soldiers can complete EFMP enrollment, reenrollment, and overseas family member travel screening if soldier and family member are co-located.  Soldiers and families that are geographically separated need to contact their nearest military hospital or clinic to complete travel screening.

Contact Us

Phone

301-619-8818

Hours

8 a.m. to 4:00 p.m.

Location

1434 Porter St. 
Frederick, MD 21702

Don't forget to keep your family's information up-to-date in DEERS.