Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Occupational Health

Occupational Health Services is the promotion, protection, and restoration of workers health within the context of a safe and healthy work environment. Eligible personnel are active duty military and civilian employees (Appropriated / Non-appropriated), Retirees and family members, as ordered by the primary care providers.

Services Offered

  • Care for Job-Related Injuries, Illness / Potential Hazard Exposures
  • Administrative Physical Exams
  • Job-related Health Surveillance
  • Hearing Conservation Program
  • Vision Conservation
  • Respiratory Protection
  • Illness Absence Monitoring
  • Blood-borne Pathogen Exposure Control Program
  • Other Employee Immunizations
  • Work site Hazard Assessment
  • Epidemiological Investigations
  • Health Promotion Counseling
  • Medical Records Management

Contact Us

Phone

301-619-2043

Hours

Monday–Friday
7:30 a.m. to 4:00 p.m.

Location

1434 Porter St. 
Frederick, MD 21702

Don't forget to keep your family's information up-to-date in DEERS.