Frequently Asked Questions

Pharmacy

Who is eligible?

Pharmacy services are available to eligible beneficiaries of all ages. The pharmacy serves all eligible active duty and retired military personnel and their family members, excluding John Hopkins Uniformed Services Family Health Plan.  Patients enrolled in the Johns Hopkins plan are not eligible for the prescription medication benefit at Barquist Army Health Clinic or any other military treatment facility.

How do I get a refill?

Call the automated refill line at 1-800-377-1723.  Ensure you have your prescription numbers readily available.

An alternate method is through https://www.tricareonline.com

Requested refills can be picked up in 2 duty days.  Please allow 3-5 business days for special order medications.  We can't accept any refills or new prescriptions over the phone or a fax from the doctor's office.

Can I transfer my prescription from another facility to Barquist?

Yes, eligible patients that have formulary prescription medication originally filled at another military or civilian pharmacy may have that prescription transferred to Barquist Pharmacy.  Transferred prescriptions will be ready for pick-up in 3 duty days.

What is the process for picking up a prescription?

Patients will be asked to get a number from the Q-Flow ticketing system.  The system places the patient in a queue and directs them to a servicing window for prescription processing.  Priority service is rendered to active duty service members in uniform.

Can I go to a TRICARE Mail Order/Retail Network Pharmacy?

If you are a TRICARE Prime enrollee in Region 1, or are 65 years of age or older, you can get a civilian prescription filled at one of the participating retail network pharmacies for a modest co-pay.  For more information on this program, please visit www.tricare.osd.mil.

Can my family member pick up my prescription for me?

Yes. Persons wishing to pick up medications for family members over the age of 10 must have the patient’s ID card or MEDDAC Form 757 (Authorization to Release Prescription Medications to Third Parties) available at medical records.  The release form is required in order to protect the patient confidentiality (whether the patient is the sponsor, spouse or child).  The signed form is valid until the expiration date of the patients ID card.  Patients must be 18 years of age or older to pick up controlled substance prescriptions.